Design and Product Development

Flight Attendant Uniforms: Fitting the Fleet

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Abstract

This study investigates the functionality of flight attendants' uniforms in relation to their job duties, including routine tasks and emergency situations. Despite extensive research on the image flight attendants project, little attention has been paid to whether their uniforms support the physical demands of their work. Using DeJonge's functional clothing design process, the study gathered data from 26 participants through a focus group and individual interviews. The analysis revealed two main themes: functional fit and sizing issues, and functional flaws in uniform design. Participants reported physical discomfort, restricted movement, and inconsistencies in sizing, leading to personal adjustments like tailoring. Functional flaws such as uncomfortable belt designs, snaps, and waistbands further contributed to dissatisfaction. Despite these challenges, participants prioritized image over comfort and adapted mentally and physically to fulfill their duties. The study highlights the need for further examination of the physical and functional aspects of flight attendant uniforms.

Keywords: Flight Attendant, Functional uniforms, Fit and sizing

How to Cite:

Emerson, C. & Boorady, L. M., (2025) “Flight Attendant Uniforms: Fitting the Fleet”, International Textile and Apparel Association Annual Conference Proceedings 81(1). doi: https://doi.org/10.31274/itaa.18607